Plunkett's Procedures for the Medical Administrative Assistant, 5th Edition
Authors :
Heather D Ramsay & Marie Rutherford
Written in a clear, engaging style, Plunkett’s Procedures for the Medical Administrative Assistant, 5th Edition provides instruction for all the essential office procedures required by today's medical office administrative assistants in Canada — ...view more
Written in a clear, engaging style, Plunkett’s Procedures for the Medical Administrative Assistant, 5th Edition provides instruction for all the essential office procedures required by today's medical office administrative assistants in Canada — whether they work in a medical office, a complementary care office, or in a hospital setting. It contains the most current information available in the field, and specifically reflects health care in Canada. Chapters address the diverse skills and knowledge required by a medical office administrative assistant, such as good communication, privacy, customer service, stress management, medical transcription, filing, appointment booking, physical and virtual meetings, billing (ICD-10-CA), and more. This new edition covers Electronic Medical Records (EMR), and features an eye-catching new four colour design and a new Evolve companion site with invaluable instructor and student resources.
Written in a clear, engaging style, Plunkett’s Procedures for the Medical Administrative Assistant, 5th Edition provides instruction for all the essential office procedures required by today's medical office administrative assistants in Canada — whether they work in a medical office, a complementary care office, or in a hospital setting. It contains the most current information available in the field, and specifically reflects health care in Canada. Chapters address the diverse skills and knowledge required by a medical office administrative assistant, such as good communication, privacy, customer service, stress management, medical transcription, filing, appointment booking, physical and virtual meetings, billing (ICD-10-CA), and more. This new edition covers Electronic Medical Records (EMR), and features an eye-catching new four colour design and a new Evolve companion site with invaluable instructor and student resources.
New to this edition
NEW! Four Colour design
with new art programme better illustrates current concepts and improves readability and visual appeal.
UPDATED! Expanded coverage of healthcare plans across Canada.
NEW! Coverage of Electronic Medical Records (EMR).
NEW! Evolve site including chapter review questions, review questions, videos, forms and templates, audio glossary, and more!
UPDATED!Reflects contemporary standards, technological tools, and terminology used in day-to-day modern health care practice.
NEW! New and revised learning tools –including: learning objectives, key terms, assignment boxes, tips, critical thinking boxes, and Did You Know boxes.
UPDATED!Reflects currentprivacy legislation (PIPEDA) and changes to provincial and territorial Freedom of Information acts.
NEW! Chapter order and comprehensive Table of Contents.
Key Features
Written in an accessible,clear, engaging, and easy to understand style.
Key terms, learning objectives, end-of-chapter assignments, and discussion questions throughout.
Examples and exercises delve deeper into topic areas.
Extensive offering of working papers and templates allow for extra practice on tasks and scenarios encountered in the medical office environment.
Quintessentially Canadian content andviewpoint.
Continuation of the beloved Dr. Plunkett theme.
Author Information
By Heather D Ramsay, Bachelor of Arts (Psychology/Sociology), University of Prince Edward Island Master of Education (Distance Education), Athabasca University, Learning Manager, Holland College and Marie Rutherford, Bachelor of Arts-General Studies Nursing Diploma (SGH/Centennial College), Georgian College
By Heather D Ramsay, Bachelor of Arts (Psychology/Sociology), University of Prince Edward Island Master of Education (Distance Education), Athabasca University and Marie Rutherford, Bachelor of Arts-General Studies Nursing Diploma (SGH/Centennial College)
Part 1: Introduction to the Health Care Environment
1. Your Future as a Medical Administrative Assistant 2. Health Associations and the Law
Part 2: Tools and Procedures for the Medical Administrative Assistant
3. Reception, Booking Appointments and Clinical Responsibilities 4. Patient Records Management 5. The Telephone and eCommunication Tools 6. Office Correspondence: Mail, Memos, Letters, and Envelopes 7. Health Insurance Plans 8. Financial Records 9. Managing Office Supplies 10. The Procedures Manual 11. Meeting Organization 12. Hospital Records, Requisitions, and Reports
Part 3: Career Development
13. Your Job Search
Appendices: Appendix A: Common Abbreviations Used in the Health Care Field Appendix B: Laboratory Medicine Appendix C: Pharmacology Appendix D: Reference Resources
https://www.us.elsevierhealth.com/plunketts-procedures-for-the-medical-administrative-assistant-9781771721967.html7284Plunkett's Procedures for the Medical Administrative Assistanthttps://www.us.elsevierhealth.com/media/catalog/product/9/7/9781771721967.jpg75.1993.99USDInStock/Health Professions/Medical Assisting/Books/Black Friday Sale Twenty Percent off Select Products/Holiday Sale 20% off Select Products1785255039581090158400281365145120<p>Written in a clear, engaging style, <b>Plunkett’s Procedures for the Medical Administrative Assistant, 5th Edition</b> provides instruction for all the essential office procedures required by today's medical office administrative assistants in Canada — whether they work in a medical office, a complementary care office, or in a hospital setting. It contains the most current information available in the field, and specifically reflects health care in Canada. Chapters address the diverse skills and knowledge required by a medical office administrative assistant, such as good communication, privacy, customer service, stress management, medical transcription, filing, appointment booking, physical and virtual meetings, billing (ICD-10-CA), and more. This new edition covers Electronic Medical Records (EMR), and features an eye-catching new four colour design and a new Evolve companion site with invaluable instructor and student resources.</p> <p>Written in a clear, engaging style, <b>Plunkett’s Procedures for the Medical Administrative Assistant, 5th Edition</b> provides instruction for all the essential office procedures required by today's medical office administrative assistants in Canada — whether they work in a medical office, a complementary care office, or in a hospital setting. It contains the most current information available in the field, and specifically reflects health care in Canada. Chapters address the diverse skills and knowledge required by a medical office administrative assistant, such as good communication, privacy, customer service, stress management, medical transcription, filing, appointment booking, physical and virtual meetings, billing (ICD-10-CA), and more. This new edition covers Electronic Medical Records (EMR), and features an eye-catching new four colour design and a new Evolve companion site with invaluable instructor and student resources.</p>00add-to-cart97817717219672020ProfessionalBy Heather D Ramsay, Bachelor of Arts (Psychology/Sociology), University of Prince Edward Island Master of Education (Distance Education), Athabasca University and Marie Rutherford, Bachelor of Arts-General Studies Nursing Diploma (SGH/Centennial College)20215Book216w x 276h (8.50" x 10.875")Approx. 160 illustrations (160 in full color)Saunders Canada288Mar 1, 2020IN STOCKBy <STRONG>Heather D Ramsay</STRONG>, Bachelor of Arts (Psychology/Sociology), University of Prince Edward Island Master of Education (Distance Education), Athabasca University, Learning Manager, Holland College and <STRONG>Marie Rutherford</STRONG>, Bachelor of Arts-General Studies Nursing Diploma (SGH/Centennial College), Georgian CollegeBooks, eBooksBooksNoNoNoNoPlease SelectPlease SelectPlease Select
