Good communication is fundamental to effective nursing, and the teaching of interpersonal skills is now an established part of all nursing courses, at both pre-and post-registration level.
The book meets the student's needs, and is specifically tailored to nurses. It interweaves theoretical concepts of communication into the analysis of everyday nursing situations. This approach makes the book more interesting to read and has the added benefit of encouraging reflective practice.
After reading and studying this book, students and qualified staff should be better able to make sense of face-to-face communication and know how their interactions can be improved.
New to this edition
The new edition has been thoroughly revised and has a new layout which is as follows:
PART A - Introduces readers to the broad principles of communication and their application in a wide range of situations.PART B - comprises of in-depth content relating to the specialist communication, knowledge and skills required of nurses caring for patients/clients covered by the 4 branch programmes, i.e. adults, children, people with mental illness and people with learning disability.PART C - covers the specialist communication needs and skills required of the registered practitioner at all levels following qualification.
Key Features
Applies theory to nursing practice
Includes assignments drawn from varying nursing contexts
Focuses on the real world of nurses and their communication needs
Completely updated and revised.
Author Information
By Roger Ellis, BSc, CertEd MEd, DipStudCouns, Independent Counsellor, Psychotherapist and Trainer, Lincoln, UK; Bob Gates, MSc, BEd(Hons), DipN, RNMH, RMN, CertEd, RNT, Head of Learning Disability, Faculty of Health and Human Sciences, Thames Valley University, Berkshire, UK and Neil Kenworthy, MBA, BEd, RGN, RMN, Formerly Director of PNK Associates, Lincoln, UK
1 - Defining communication. 2 - The person in communication. 3 - Social factors affecting communication. 4 - Psychological Factors affecting communication. 5 - Improving communication. 6 - Communicating in support groups. 7 - The counselling relationship. 8 - The mentoring relationship. 9 - Communication and clinical supervision. 10 - Communication and leadership. 11 - Communication with the wider world