Arnold and Boggs's Interpersonal Relationships - Binder Ready, 1st Edition
Arnold and Boggs's Interpersonal Relationships - Binder Ready
Authors :
Claire Mallette & Olive Yonge & Elizabeth C. Arnold & Kathleen Underman Boggs
Now more than ever, effective communication skills are key for successful patient care and positive outcomes. Arnold and Boggs’s Interpersonal Relationships: Professional Communication Skills for Canadian Nurses helps you develop essential skills f ...view more
Now more than ever, effective communication skills are key for successful patient care and positive outcomes. Arnold and Boggs’s Interpersonal Relationships: Professional Communication Skills for Canadian Nurses helps you develop essential skills for communicating effectively with patients, families, and colleagues in order to achieve treatment goals in health care. Using clear, practical guidelines, it shows how to enhance the nurse-patient relationship through proven communication strategies, as well as principles drawn from nursing, psychology, and related theoretical frameworks. With a uniquely Canadian approach, and a variety of case studies, interactive exercises, and evidence-informed practice studies, this text ensures you learn how to apply theory to real-life practice.
Now more than ever, effective communication skills are key for successful patient care and positive outcomes. Arnold and Boggs’sInterpersonal Relationships: Professional Communication Skills for Canadian Nurses helps you develop essential skills for communicating effectively with patients, families, and colleagues in order to achieve treatment goals in health care. Using clear, practical guidelines, it shows how to enhance the nurse-patient relationship through proven communication strategies, as well as principles drawn from nursing, psychology, and related theoretical frameworks. With a uniquely Canadian approach, and a variety of case studies, interactive exercises, and evidence-informed practice studies, this text ensures you learn how to apply theory to real-life practice.
Key Features
Engaging, comprehensive coverage presents the most current issues and communication concepts.
Fully adaptedcontent reflects Canada’s unique health care context and cultural landscape.
Canadian statistics, research, references and resources, guidelines, assessment and screening tools, and more are incorporated throughout the text.
Canadian cultural and demographic considerations address issues related to race/ethnicity, Indigenous peoples, gender identity, LGBTQ2 community, family composition, recent immigrants, refugees, and vulnerable persons.
Engaging with Humility: Authentic Interpersonal Communication in Partnership with Indigenous Peoples chapter increases awareness and knowledge of the impact of colonization on Indigenous peoples, in order to understand and develop practices which respectfully engage in cultural safety and humility through holistic communication with Indigenous peoples and communities.
Rich art programme reflects Canada’s cultural diversity in the health care setting.
Emphasis on collaborative communication includes related evidence-informed case studies and analysis.
Socio-cultural communication competencies coverage discusses how to reduce health disparities and increase health literacy.
Questions for Review and Discussionhelp students practise their reflective analysis skills and provide opportunities for thoughtful review of chapter content.
Content on social media and transitional care delivery reflects current practice standards.
Simulation exercises enable students to practise, observe, and critically evaluate their professional communication skills in a safe learning environment.
Case examples help students learn to develop empathy for patients’ perspectives and needs.
Discussion of spirituality and end-of-life needs focuses on trust, empathy, and the nurse-patient relationship — all central components of holistic nursing.
Nursing, behavioural, developmental, family, and communication theories provide an essential foundation and a theoretical perspective for effective communication.
Ethical Dilemma boxes with reflection questions at the end of each chapter help students absorb and retain key ethical content throughout the text.
Evidence-Informed Nursing Practice boxes in each chapter offer a summary of research findings related to the chapter subject and are intended to strengthen awareness of the link between research and practice.
Separate chapters on communication across the lifespan highlight crucial communication tools that are the first step in developing a culture of safety in contemporary health care delivery.
Author Information
By Claire Mallette, RN, BScN, MScN, PhD, Associate Professor and Director, School of Nursing, York University, Toronto, ON; Olive Yonge, RN, BScN, MEd, PhD, R Psych, Professor, Faculty of Nursing, University of Alberta, Edmonton, AB; Elizabeth C. Arnold, PhD, RN, PMHCNS-BC, Associate Professor of Nursing, Retired, University of Maryland, Baltimore, MD; Family Nurse Psychotherapist, Montgomery Village, MD; Kathleen Underman Boggs, PhD, FNP-CS, Family Nurse Practitioner and Associate Professor Emeritus, College of Health and Human Services, University of North Carolina at Charlotte, Charlotte, North Carolina.
Part I: Theoretical Foundations and Contemporary Dynamics in Person-Centred Relationships and Communication 1. Historical Perspectives and Contemporary Dynamics Basic Concepts Science and Art of Nursing Contemporary Nursing Professional Nursing: A Practice Discipline Ways (Patterns) of Knowing in Nursing Caring as a Core Value of Professional Nursing Functions of Communication in Health Care Systems Systems Theory Foundations Applications Summary Questions for Review and Discussion References 2. Clarity and Safety in Communication Goal Basic Concepts General Safety Communication Guidelines for Organizations Barriers to Safe, Effective Communication in the Health Care System Innovations That Foster Safety Medication Process Applications Tools for Safer Care Team Training Models Patient Safety Outcomes of Team Training Programs Other Specific Nursing Efforts Summary Questions for Review and Discussion References 3. Professional Guides for Nursing Communication Basic Concepts Professional Nursing Organizations Issuing Health Care Communication Guidelines Codes Containing Ethical Standards Legal Standards Applications Evidence-Informed Practice (EIP) Issues in Application of Ethical and Legal Guidelines Summary Questions for Review and Discussion References 4. Clinical Judgement: Critical Thinking and Ethical Decision Making Basic Concepts Ethical Reasoning Applications Solving Ethical Dilemmas as Part of Clinical Decision Making Professional Values Acquisition Applying Critical Thinking to the Clinical Decision-Making Process Summary Questions for Review and Discussion References Part II: Essential Communication Competencies 5. Developing Person-Centred Communication Skills Basic Concepts Professional Communication Skills Characteristics of Person-Centred Communication Active Listening Applications Active Listening Responses Mirroring Communication Patterns Verbal Communication and Responses Other Forms of Communication Specialized Communication Strategies Using Technology in Person-Centred Relationships Summary Questions for Review and Discussion References 6. Variation in Communication Styles Basic Concepts Verbal Communication Verbal Style Factors that Influence Nurse–Person Professional Communication Nonverbal Communication Communication Accommodation Theory Effects of Sociocultural Factors on Communication Applications Interpersonal Competence Style Factors That Influence Relationships Advocate for Continuity of Care Summary Questions for Review and Discussion References 7. Cultural Contexts and Communication Basic Concepts Complexity of Culture Multiple Contexts of Culture Application of Cultural Contexts in Nursing Practice Cultural Safety Summary Questions for Review and Discussion References 8. Engaging With Humility: Authentic Interpersonal Communication in Partnership: With Indigenous Peoples Historical Perspectives on Communications and Indigenous Peoples Decolonizing Approach Indigenous Determinants of Health Reflection and Reflexivity Indigenous Ways of Knowing and Being The 4 Rs, Protocol, and Situating Self Engaging With Indigenous Communities Communication Barriers Interprofessional Collaboration Health Transfer, Tripartite Health Services, and Communication Challenges Engaging with Humility Summary Questions for Review and Discussion References Website/Resources List 9. Communicating in Groups Basic Concepts Characteristics of Small Group Communication Therapy Applications to Health-Related Groups Group Leadership Informal Group Leaders Applications Types of Therapeutic Groups Professional Task and Work Groups Summary Discussion Questions References Part III: Relationship Skills in Health Communication 10. Self-Concept in Professional Interpersonal Relationships Basic Concepts Applications Summary Questions for Review and Discussion References 11. Developing Person-Centred Therapeutic Relationships Basic Concepts Relational Processes in Person-Centred Care Applications Structure of Person-Centred Relationships Level of Involvement Phases of a Person-Centred Relationship Shared Decision Making (SDM) Self-Management in Person-Centred Relationships Applications Summary Questions for Review and Discussion References Suggested Reading 12. Bridges and Barriers in Therapeutic Relationships Basic Concepts Applications Summary Questions for Review and Discussion References 13. Communicating With Families Basic Concepts Applications Summary Questions for Review and Discussion References Website/Resources List Part IV: Communication for Health Promotion and Disease Prevention 14. Resolving Conflicts Between Nurse and People Receiving Care Basic Concepts Applications Summary Questions for Review and Discussion References 15. Communication Strategies for Health Promotion and Disease Prevention Basic Concepts Disease Prevention Global and National Health Promotion Agendas Theory-Based Frameworks Disease Prevention Applications Summary Questions for Review and Discussion References Suggested Reading Website/Resources List 16. Communication in Health Teaching and Coaching Basic Concepts Basic Concepts Domains of Learning Core Dimensions of Contemporary Patient Education Applications Developing and Implementing Individualized Teaching Plans Components of Self-Management Patient Education Self-Management Skill Development Coaching Behavioural Approaches Summary Questions for Review and Discussion References Suggested Reading Website/Resources List 17. Communication in Stressful Situations Basic Concepts Stress Models Coping Coping Strategies Applications Stress Issues for Older People Stress Reduction Strategies Summary Questions for Review and Discussion References Suggested Reading Website/Resources List Part V: Accommodating People With Special Communication Needs 18. Communicating With People With Communication Disorders Basic Concepts Legal Mandates Home-Based Health Care Types of Disorders Early Recognition of Communication Disorders Assessment of Current Communication Abilities Communication Strategies Advocacy for People With Communication Disorders Summary Questions for Review and Discussion References Website/Resources List 19. Communicating With Children Basic Concepts Interpersonal Applications Assessment Communicating With Children Who Are Physically Ill, in the Hospital and Ambulatory Clinic Communication With Infants from Birth to 12 Months Communication With Children 1 to 3 Years of Age (Toddlers) Communication With Children 3 to 5 Years (Preschoolers) Communication With Children 6 to 11 Years (School Age) Communication With Children Older than 11 Years of Age (Adolescents) Forming Health Care Partnerships With Parents Summary Questions for Review and Discussion References Website/Resources List 20. Communicating With Older People Basic Concepts Psychological Models and Theoretical Frameworks Applications Common Assessment Issues with Older People Empowering Older People: Communication Strategies Health Promotion for Older People Communicating with Older People with Cognitive Impairment Caring for People with Advanced Dementia Summary Questions for Review and Discussion References Website/Resources List 21. Communicating With People in Crisis Basic Concepts Theoretical Frameworks Applications Structuring Crisis Intervention Strategies Mental Health Emergencies Disaster Management Helping Children Cope with Trauma Helping Older People Cope With Trauma Summary Questions for Review and Discussion References Suggested Reading Website/Resources List 22. Communication Approaches in Palliative Care Basic Concepts Death: The Final Loss Theoretical Frameworks Grief and Grieving Patterns of Grieving Applications Key Issues and Approaches in End-of-Life Care Addressing Cultural and Spiritual Needs Palliative Care for Children Achieving Quality Care at End-of-Life Stress Issues for Nurses in Palliative Care Settings Summary Questions for Review and Discussion References Suggested Reading Website/Resources List Part VI: Collaborative Professional Communication 23. Role Relationship Communication Within Nursing Basic Concepts Applications Summary Questions for Review and Discussion References Suggested Readings Website/Resources List 24. Interprofessional Communication Basic Concepts Standards for a Healthy Work Environment Creating a Collaborative Culture of Regard to Eliminate Disruptive Behaviour Applications Conflict Resolution Conflict Resolution Steps Strategies to Remove Barriers to Communication With Other Professionals Develop a Support System Organizational Strategies for Conflict Prevention and Resolution Summary Questions for Review and Discussion References Website/Resources List 25. Communicating for Continuity of Care Basic Concepts Concepts Applications Relational Continuity New Roles in Continuity of Care Essential Elements of Relational Continuity Collaboration Coordination Content Versus Communication Processes in Team Meetings Informational Continuity Nursing Role in Transitional Care Management Continuity Care Coordination and System Navigation Case Management Case Management Principles and Strategies Management Continuity Resource for Family Caregivers Case Management for People With History of a Mental Health Disorder Summary Questions for Review and Discussion References Website/Resources List 26. e-Documentation in Health Information Technology Systems Basic Concepts Documenting Information in Electronic Records Improved Completeness of Nursing Documentation Partnering in Documenting With People Receiving Care Enhanced Quality of Care Clinical Pathway Plans of Care Applications Workload and Workarounds Summary Questions for Review and Discussion References 27. Digital Health and Communication Technology Basic Concepts Applications Summary Questions for Review and Discussion References Glossary Index
https://www.us.elsevierhealth.com/arnold-and-boggss-interpersonal-relationships-binder-ready-9780323881913.html226353Arnold and Boggs's Interpersonal Relationships - Binder Readyhttps://www.us.elsevierhealth.com/media/catalog/product/9/7/9780323881913.jpg36.3955.99USDInStock/Nursing/Psychiatric Mental Health/Medical Students/Nursing Titles/Books/Canadian Healthcare/Thirty Percent Off Select Products/Black Friday Sale Forty Percent off Select Products/Holiday Sale 35% off Select Products7351004525255039549619657213925810903584003013975145120<p>Now more than ever, effective communication skills are key for successful patient care and positive outcomes. <b>Arnold and Boggs’s</b> <b>Interpersonal Relationships: Professional Communication Skills for Canadian Nurses </b>helps you develop essential skills for communicating effectively with patients, families, and colleagues in order to achieve treatment goals in health care. Using clear, practical guidelines, it shows how to enhance the nurse-patient relationship through proven communication strategies, as well as principles drawn from nursing, psychology, and related theoretical frameworks. With a uniquely Canadian approach, and a variety of case studies, interactive exercises, and evidence-informed practice studies, this text ensures you learn how to apply theory to real-life practice.</p> <p>Now more than ever, effective communication skills are key for successful patient care and positive outcomes. <b>Arnold and Boggs’s</b> <b>Interpersonal Relationships: Professional Communication Skills for Canadian Nurses </b>helps you develop essential skills for communicating effectively with patients, families, and colleagues in order to achieve treatment goals in health care. Using clear, practical guidelines, it shows how to enhance the nurse-patient relationship through proven communication strategies, as well as principles drawn from nursing, psychology, and related theoretical frameworks. With a uniquely Canadian approach, and a variety of case studies, interactive exercises, and evidence-informed practice studies, this text ensures you learn how to apply theory to real-life practice.</p>00add-to-cart97803238819132022ProfessionalBy Claire Mallette, RN, BScN, MScN, PhD, Olive Yonge, RN, BScN, MEd, PhD, R Psych, Elizabeth C. Arnold, PhD, RN, PMHCNS-BC and Kathleen Underman Boggs, PhD, FNP-CS20221Book191w x 235h (7.50" x 9.25")Approx. 104 illustrations (52 in full color)Elsevier592Jan 24, 2022IN STOCKBy <STRONG>Claire Mallette</STRONG>, RN, BScN, MScN, PhD, Associate Professor and Director, School of Nursing, York University, Toronto, ON; <STRONG>Olive Yonge</STRONG>, RN, BScN, MEd, PhD, R Psych, Professor, Faculty of Nursing, University of Alberta, Edmonton, AB; <STRONG>Elizabeth C. Arnold</STRONG>, PhD, RN, PMHCNS-BC, Associate Professor of Nursing, Retired, University of Maryland, Baltimore, MD; Family Nurse Psychotherapist, Montgomery Village, MD; <STRONG>Kathleen Underman Boggs</STRONG>, PhD, FNP-CS, Family Nurse Practitioner and Associate Professor Emeritus, College of Health and Human Services, University of North Carolina at Charlotte, Charlotte, North Carolina.BooksBooksNoNoNoNoPlease SelectPlease SelectPlease Select
