Today's Medical Assistant, Clinical & Administrative Procedures , 2nd Edition

Today's Medical Assistant

2nd Edition Clinical & Administrative Procedures

By Kathy Bonewit-West, BS, MEd, Coordinator and Instructor, Medical Assistant Technology, Hocking College, Nelsonville, OH, Former member, Curriculum Review Board of the American Association of Medical Assistants; Sue Hunt, MA, RN, CMA (AAMA), Former Professor and Coordinator, Medical Assisting Program, Middlesex Community College, Lowell, MA and Edith Applegate, MS, Professor of Sciences and Mathematics, Kettering College of Medical Arts, Kettering, OH


SECTION 1: INTRODUCTION TO MEDICAL ASSISTING

1. The Health Care System

2. The Professional Medical Assistant

3. Ethics and Law for the Medical Office

4. Interacting with Patients

SECTION 2: ANATOMY AND PHYSIOLOGY

5. Introduction to Anatomy and Physiology

6. Integumentary System

7. Skeletal System

8. Muscular System

9. Nervous System

10. The Senses

11. Endocrine System

12. Circulatory System

13. Respiratory System

14. Digestive System

15. Urinary System

16. Reproductive System

SECTION 3: CLINICAL COMPONENT

17. Medical Asepsis and the OSHA Standard

18. Sterilization and Disinfection

19. Vital Signs

20. The Physical Examination

21. Eye and Ear Assessment and Procedures

22. Physical Agents to Promote Tissue Healing

23. The Gynecologic Examination and Prenatal Care

24. The Pediatric Examination

25. Minor Office Surgery

26. Administration of Medication and Intravenous Therapy

27. Cardiopulmonary Procedures

28. Specialty Examinations and Procedures: Colon Procedures, Male Reproductive Health, and Radiology and Diagnostic Imaging

29. Introduction to the Clinical Laboratory

30. Urinalysis

31. Phlebotomy

32. Hematology

33. Blood Chemistry and Serology

34. Medical Microbiology

35. Emergency Medical Procedures

SECTION 4: ADMINISTRATIVE COMPONENT

36. The Medical Record

37. Patient Reception

38. Medical Office Computerization

39. Telephone Techniques

40. Scheduling Appointments

41. Medical Records Management

42. Written Communications

43. Mail

44. Managing Practice Finances

45. Medical Coding

46. Medical Insurance

47. Billing and Collections

48. The Medical Assistant as Office Manager

49. Emergency Protective Practice s for the Medical Office

50. Obtaining Employment

Appendices

A. Medical Abbreviations

B. Spanish-English Phrases

C. Community Resources for the Medical Assistant

Glossary