Virtual Medical Office for Kinn's The Administrative Medical Assistant (User Guide and Access Code), An Applied Learning Approach, 7th Edition

Virtual Medical Office for Kinn's The Administrative Medical Assistant (User Guide and Access Code)

7th Edition An Applied Learning Approach

By Alexandra Patricia Young, BBA, RMA, CMA (AAMA), MA, Adjunct Instructor, Everest College, Arlington Midcities Campus, Arlington, TX; Professional Writer, Grand Prairie, TX; Formerly, Director of Admissions, Parker College of Chiropractic, Dallas, TX; Formerly, Program Director, Medical Assisting/HIM Programs, Ultrasound Diagnostic School, Irving, TX


Getting Started

Office Tour

Lesson 1 Performing Other Professional Duties (Chapters 3, 4, and 5)

Lesson 2 Telephone Techniques (Chapters 5 and 9)

Lesson 3 Scheduling and Managing Appointments (Chapter 10)

Lesson 4 Scheduling Admissions and Procedures (Chapters 10, 14, and 15)

Lesson 5 Maintaining a Proper Inventory (Chapters 12, 14, and 15)

Lesson 6 Written Communications (Chapter 13)

Lesson 7 Organizing a PatientŐs Medical Record (Chapter 14 and 15)

Lesson 8 Filing Medical Records (Chapter 14 and 15)

Lesson 9 Insurance Forms and Verification (Chapters 18, 19, 20, and 21)

Lesson 10 Bookkeeping (Chapters 22, 23, and 24)

Lesson 11 Payroll Procedures (Chapter 24)