Medical Office Administration, A Worktext , 2nd Edition

Medical Office Administration

2nd Edition A Worktext

By Brenda A. Potter, BS, Instructor, Northwest Technical College, Moorhead, MN


1. The Career of a Medical Administrative Assistant

2. The Health Care Team

3. Medical Law

4. Medical Ethics

5. The Diverse Community of Patients

6. Interpersonal Communications

7. Appointment Scheduling

8. Patient Reception and Registration

9. Health Information Management

10. Medical Billing

11. Health Insurance

12. Business Operations of the Medical Office

13. Financial Management

14. Human Resource Management

15. Job Search Essentials


Appendices

I. Answers to Checkpoint Questions

II. Procedure Competency Checklists

III. Instructions for Medisoft Software

IV. Medical Abbreviations

Glossary

Index