Communication, Core Interpersonal Skills for Health Professionals, 2nd Edition

Communication

2nd Edition Core Interpersonal Skills for Health Professionals

By Gjyn O'Toole, MEdStud, BA, GradDipTEFL, DipOT, School of Health Sciences, University of Newcastle, NSW, Australia



Section 1  The Significance of Interpersonal Communication in the Health Professions
1. Defining communication for health professionals
2. The overall goal of communication for health professionals
3. The specific goals of communication for health professionals: 1
4. The specific goals of communication for health professionals: 2
Section 2 - Developing Awareness to Achieve Effective Communication in the Health Professions
5. Awareness of and need for reflective practice
6. Awareness of self
7. Awareness of how Personal Assumptions affect communication
8. Awareness of the ?Person/s?
9. Awareness of Listening to facilitate Person/s-centred communication
10. Awareness of different environments that can affect communication
Section 3 - Understanding and Managing Realities Of Communication In The Health Professions
11. Communication with the whole Person/s
12. Non-verbal communication
13. Conflict and communication
14. Culturally competent communication
15. Communicating with Indigenous Peoples
16. Misunderstandings and communication
17. Ethical Communication
18. Remote communication
Section 4 - The focus of communication in the health professions: Person/s
Scenarios
Glossary