Managing and Supporting People in Health Care, Six Steps to Effective Management Series

Managing and Supporting People in Health Care

Six Steps to Effective Management Series

By Julie Hyde, MA, BA(Hons), RN, RCNT, RNT, CertEd(FE), CertHSM, FRSH, MIHM, MIMgt, ILTM, Education, Policy and Management Consultant, UK; and Michael J. Cook, EdD, MSc (Education Management) MSc (Quality Management), DipN (Lond) CertEd, RN, RNT, ILTM, Associate Dean, Learning and Teaching, St. Bartholomew School of Nursing and Midwifery, City University, London, UK


The influence of culture on the health care environment. The supportive and facilitative manager. Leadership and managing change . Evaluating yours and others performance . Maintaining the workforce . Managing in the working environment . Maintaining shared governance . Developing a self directed team . Dealing with the incompetent practitioner . Multi-professional and collaborative working . Managing and supporting yourself and your staff . The importance of networking. Professional development. Career management.