Practice Management for the Dental Team, 7th Edition

Practice Management for the Dental Team

7th Edition

By Betty Ladley Finkbeiner, CDA Emeritus, RDA, BS, MS, Emeritus Faculty, Washtenaw Community College, Ann Arbor, MI and Charles Allan Finkbeiner, BS, MS, Emeritus Faculty, Washtenaw Community College, Ann Arbor, MI


Part I: Dentistry as a Business

  1. The Business of Dentistry
  2. Dental Team Management
  3. Patient Management
  4. Legal and Ethical Issues in the Dental Business Office
  5. Technology in the Business Office
  6. Office Design and Equipment Placement

Part II: Communication Management

  1. Working with Dental Office Documents
  2. Storage of Business Records
  3. Written Communication
  4. Telecommunications

Part III: Business Office Systems

  1. Appointment Management Systems
  2. Recall Systems
  3. Inventory Systems and Supply Ordering
  4. Dental Insurance
  5. Bookkeeping Systems: Accounts Receivable
  6. Other Financial Systems
  7. Infection Control Systems

Part IV: The Dental Assistant in the Workplace

  1. Planning and Managing Your Career Path

Appendix A

Grammar

Pronouns

Plurals

Spelling

Appendix B  Numbers

Appendix C  Prefixes and Suffixes

Appendix D  Abbreviations

Appendix E  Dental Terminology