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Managing and Supporting People in Health Care
Six Steps to Effective Management Series
Julie Hyde, MA, BA(Hons), RN, RCNT, RNT, CertEd(FE), CertHSM, FRSH, MIHM, MIMgt, ILTM and Michael J. Cook, EdD, MSc (Education Management) MSc (Quality Management), DipN (Lond) CertEd, RN, RNT, ILTM
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Because human resources are a significant aspect of health care budgets, the attraction and retention of quality staff remains a pressing concern. This book addresses the issue directly and provides both a theoretical framework and extensive practical guidance on the importance of managing and supporting people in health care services.
By Julie Hyde, MA, BA(Hons), RN, RCNT, RNT, CertEd(FE), CertHSM, FRSH, MIHM, MIMgt, ILTM, Education, Policy and Management Consultant, UK; and Michael J. Cook, EdD, MSc (Education Management) MSc (Quality Management), DipN (Lond) CertEd, RN, RNT, ILTM, Associate Dean, Learning and Teaching, St. Bartholomew School of Nursing and Midwifery, City University, London, UK
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