This book focuses specifically on the importance of managing and supporting people in health care services. Human resources are the most significant aspect of health care budgets and the attraction and retention of quality staff remains a pressing concern. This book addresses this issue directly and provides both a theoretical framework and extensive practical guidance in this vital aspect of health care management.
By Julie Hyde, MA, BA(Hons), RN, RCNT, RNT, CertEd(FE), CertHSM, FRSH, MIHM, MIMgt, ILTM, Education, Policy and Management Consultant, UK; and Michael J. Cook, EdD, MSc (Education Management) MSc (Quality Management), DipN (Lond) CertEd, RN, RNT, ILTM, Associate Dean, Learning and Teaching, St. Bartholomew School of Nursing and Midwifery, City University, London, UK
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