Good communication is fundamental to effective nursing and this text interweaves theoretical concepts of communication into the analysis of everyday nursing situations. This approach makes material interesting and has the added benefit of encouraging reflective practice. Readers will be better able to make sense of face-to-face communication and know how their interactions can be improved.
By Roger Ellis, BSc, CertEd MEd, DipStudCouns, Independent Counsellor, Psychotherapist and Trainer, Lincoln, UK; Bob Gates, MSc BEd(Hons) DipN RNMH, RMN, CertEd RNT, Head of Learning Disability, Faculty of Health and Human Sciences, Thames Valley University, Berkshire, UK; and Neil Kenworthy, MBA, BEd, RGN, RMN, Formerly Director of PNK Associates, Lincoln, UK
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