PERIODICALS CUSTOMER SUPPORT

Elsevier Health Sciences Periodicals Customer Support is available to handle all of your periodical subscription needs by telephone, Monday through Friday from 7:30am to 6:00pm Eastern Time at 1-800-654-2452 or by e-mail at journalscustomerservice-usa@elsevier.com (print subscription questions/comments) or journalsonlinesupport-usa@elsevier.com (online subscription questions/comments).

How to Order

Online Orders (Domestic)
Search our online catalog to view product information and place your secure online order.

Mail Orders
Mail orders should be sent to the address below:
Elsevier, Health Sciences Division
Subscription Customer Service
3251 Riverport Lane
Maryland Heights, MO 63043

Telephone Orders (Domestic)
Orders, pricing, or product inquires:
1-800-654-2452

Fax Orders (Domestic)
1-314-447-8029

International Orders
Information regarding print subscriptions:
Phone: 1-314-447-8871
Fax: 1-314-447-8029
journalscustomerservice-usa@elsevier.com

Information regarding online subscriptions:
Phone: 1-314-447-8871
journalsonlinesupport-usa@elsevier.com

Reprints

• To order author reprints, contact Periodical Reprints:
  Phone: 1-800-325-4177, ext. 4350, or 1-314-453-4350
  Fax: 1-314-579-3358
  author.reprints@elsevier.com
• To order 100 or more reprints for educational, commercial, or promotional use, go to the Elsevier Commercial Reprints page, or contact the Commercial Reprints Department directly:
  Commercial Reprints
  Elsevier Inc.
  360 Park Ave South
  New York, NY 10010-1710
  Fax:1-212-462-1935
  reprints@elsevier.com
  

Other Questions

Payments
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Elsevier Health Sciences
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Pricing Policy

• All prices are quoted in U.S. dollars and are subject to change without notice. Prices are based on the ultimate destination of the product.
• U.S. subscribers may pay in advance or may provide a mailing address for billing. Subscribers outside the U.S. must pay in advance.
• Mastercard, Visa, Discover, American Express, and checks are accepted. Checks must be made in U.S. funds and drawn through a U.S. bank.
• All student-rate requests must indicate training status and be printed on institutional letterhead.

Subscription Policy

• If no specific start date is requested, subscriptions will begin with the current issue.
• Missing issue claims for deliveries within in the U.S. and Canada must be made no later than 60 days after the last day of the month in which the issue is scheduled to publish.
• Missing issue claims for deliveries outside the U.S. and Canada must be made no later than 120 days after the last day of the month in which the issue is scheduled to publish.
• Elsevier Health Sciences will provide uninterrupted service when an address is changed, if the change notice is received at least four weeks in advance. When requesting an address change, please include the new address as well as the name and address of the subscriber as it appears on the label.

Cancellation Policy
You may cancel your subscription at any time and receive credit for all undelivered issues. For more information, call
1-800-654-2452 (U.S. and Canada) or 1-314-477-8871 (International).

Technical Support
For information about online subscriptions including lost passwords and problems activating new accounts, call
1-800-654-2452 (U.S. and Canada) or 1-314-447-8871 (International).

Books & Other Media
For questions regarding books & other media, visit Books & Other Media Customer Support.